Conditions

CLAUSES AND CONDITIONS APPLICABLE TO THE CONTRACTED SERVICE

1. The minimum duration of the contract, without prejudice to the legally established extensions, is: one year, six (6) months, three (3) months or in days. In the event that the contract is terminated by the CLIENT before the end of the minimum duration of the contract, given that the price already paid by the CLIENT for the stay of his vehicle is established on the basis of the exact duration of one year/ six/three months, the termination of the contract before the first TWELVE/SIX/THREE MONTHS already paid, will mean that the CLIENT will have to assume the cost of the remaining monthly payments until the end of this period, without PARK&TRAVEL having to reimburse any amount for this.
2. In the event that neither party terminates the contract with one monthʼs notice, the contract shall be deemed to be extended in accordance with the provisions of the Civil Code. In the case of long-term contracts, renewal shall take place provided that the customer has paid the renewal fee before the last effective day of the current contract. The price of the contract is closed and agreed at the beginning of the contract, regardless of revision in subsequent extensions.
3. PARK&TRAVEL reserves the right not to renew the contract to the CUSTOMER without cause, notifying the CUSTOMER of such termination at the end of the contract.
4. The customer must mandatorily hand over the vehicle keys to PARK&TRAVEL staff at the time the vehicle is deposited at the facilities. In the event that the customer fails to hand over the keys and this results in the impossibility of moving the vehicle, causing an obstruction or damage within the facilities, PARK&TRAVEL will apply a penalty of €25. Likewise, PARK&TRAVEL shall not be responsible for the loss, damage, or deterioration of any key other than the vehicle key itself, nor for remote controls, electronic devices, or any other items that may be attached to the key ring.
5. The CLIENT must not leave valuables in the vehicle. PARK&TRAVEL is not responsible for the loss, theft or damage of these objects. In any case, non-fixed and removable accessories must be removed by users, not reaching, failing that, the owner of the parking the responsibility for restitution of any of the above.
6. The CLIENT will deposit his vehicle at the PARK&TRAVEL facilities and PARK&TRAVEL will park it for the duration of the contract in one of the areas provided by the Company for this purpose. PARK&TRAVEL and its employees will have the right to move the CLIENTʼs vehicle for the correct use of the parking spaces, being able to move it in the different registered properties of its activity, always depending on the needs of the parking spaces, organisation and services. If the vehicle is to be collected by someone other than the booking holder, a signed authorization from the vehicle owner is required. Download the authorization here.
7. The CLIENT must notify PARK&TRAVEL, at least 24 hours in advance for the collection of the vehicle or to make changes to the scheduled date of collection.
8. THE CUSTOMER, in case of not having previously paid the parking service to PARK&TRAVEL, must pay the contract price and all services provided to the removal of the vehicle, counting from the date of deposit the number of calendar days in which it has been parked on the premises of PARK&TRAVEL, regardless of the time of deposit and withdrawal. In any case, PARK&TRAVEL will have, against any person, the right to retain the vehicle as a guarantee of payment of the parking fee.
9. PARK&TRAVEL, once 30 days after the end of the parking contract with the CUSTOMER and have not proceeded to its renewal, will proceed to move the vehicle to the car park located in Cala dʼOr, owned by INVERSIONES GERO S.L with CIF: B-07663370. Once the transfer has been carried out, PARK&TRAVEL will again request the owner and, in the absence of response, in accordance with the provisions of Article 6 of Law 40/2002 of November 14, 2002, which regulates vehicle parking contracts, will notify the police or the corresponding body of the state of abandonment of the vehicle to request authorization from the Provincial Traffic Headquarters to transfer the car to an Authorized Vehicle Treatment Centre for its decontamination and destruction. The CLIENT, from this moment, authorizes this procedure in case of not responding or notifying anything to PARK&TRAVEL.
10. In monthly contracts (subscriptions) PARK&TRAVEL will never stop, postpone or refund any amount for the months that the customer does not use the subscription regardless of the cause.
11. The collection of the vehicle can only be done by the CLIENT. The vehicle will only be delivered to a person other than the CUSTOMER with prior written authorization (by email) to info@ parkandtravelmallorca.com, identifying that person by ID card, NIE or passport.
12. If the CUSTOMER would like to contract with PARK & TRAVEL any other service apart from the parking of your vehicle, you must notify in advance and PARK & TRAVEL will undertake to return the vehicle with the service provided. The CUSTOMER must check upon collection of the vehicle and before leaving the PARK&TRAVEL facilities, that it works perfectly, as far as the service provided is concerned, and that there is no damage, as well as that its enclosures work properly and that the bonnet is properly closed.
13. Other benefits such as vehicle washing or MOT will be offered by the Company and specifically agreed with the CLIENT, subject to the availability of PARK&TRAVEL to carry them out.
14. PARK&TRAVEL has a civil liability policy contracted by INSPECCIONES TÉCNICAS DE MALLORCA S.A.U. The conditions of valuation and execution of these guarantees are those established in these policies, which are available to the client for review.
15. PARK&TRAVEL is only responsible for damage caused by its staff to the vehicle deposited by the CUSTOMER in its facilities, not including in any case those caused by the wear and tear of the vehicle. Any claim must be formalised before the removal of the vehicle from PARK&TRAVELʼs facilities and the client must justify or prove that the damage claimed was not caused before the vehicle entered PARK&TRAVELʼs facilities. The Company will repair the damage in one of its approved and authorized repair shops. PARK&TRAVEL is not responsible for mechanical and / or electrical failures that may appear in the vehicle deposited by the CLIENT during its stay in its facilities. Any damage or claims of any kind will only be dealt with if they are reported within our car park at the time of the vehicleʼs removal.
16. PARK&TRAVEL reserves the right to refuse the custody of a vehicle, in spite of having a reservation, when due to its own bad condition or size it considers that it may cause any possible future problem.
17. The company may use the procedure provided for in article 86 of the Law on Traffic, Circulation of Motor Vehicles and Road Safety, approved by Royal Legislative Decree 339/1990, of 2 March, in accordance with the wording given by Law 18/2009, of 23 November, which amends the text of the Law on Traffic, Circulation of Motor Vehicles and Road Safety.
18. In accordance with the provisions of Article 5 of the Organic Law on Personal Data Protection, Law 15/1999 of 13 December (hereinafter LOPD), the company informs you that your personal data will be included in several mixed files called CUSTOMERS/USERS whose purpose is to provide the contracted services, for administrative, accounting and tax purposes, as well as to inform you of the companyʼs services. The party responsible for the files is INSPECCIONES TECNICAS DE MALLORCA S.A.U. with CIF: A-07209059, address at Avenida Benvinguts 64, C.P: 07660 Cala dʼOr (Santanyí), Balearic Islands.
19. Likewise, we inform you of the possibility of exercising, at any time, the rights of access, rectification, cancellation and opposition of your personal data by sending a letter to the address indicated above and/or to the email address: info@parkandtravelmallorca.com
20. The CUSTOMER must deliver the vehicle in full mechanical condition, in perfect working order, with all technical inspections and revisions and with all the legally required documentation, which adequately guarantees the availability of the vehicle by the CUSTOMER and its movement by employees of the Company under the terms of clause 6.
21. The CUSTOMER must deliver the vehicle with a minimum of fuel in the tank, allowing the displacement within PARK&TRAVEL facilities. For vehicles that are delivered with an empty fuel tank, PARK&TRAVEL will charge a penalty of 30 € for operational difficulties generated in addition to charging the fuel that has been put in the vehicle for its implementation.
22. The Company is not responsible in any case for any damage to the batteries of the CLIENTʼs vehicle, nor for the correct functioning of the same when the CLIENT collects the vehicle from the Companyʼs facilities. If due to the poor condition of the vehicle it is not possible to start the engine, PARK&TRAVEL will not be responsible for the cost of towing or starting the vehicle.
23. The Client must arrive at our facilities at least 20 minutes before the Check-in time. PARK&TRAVEL will not be responsible for a possible missed flight.
24. The Company is not responsible for any damage that may be caused to the tyres and/or tubes, if any, of the wheels of the CLIENTʼs vehicle, neither for punctures nor for embedded elements of any kind.
25. The exterior cleaning of the vehicle shall always be carried out by machine. PARK&TRAVEL may clean the vehicle outside the PARK&TRAVEL premises and/or the PARK&TRAVEL Vehicle Storage Centre when deemed appropriate. PARK&TRAVEL is not responsible for any damage that may occur to non-approved vehicle accessories as a result of the booking and performance of the exterior car wash service.
26. PARK&TRAVEL offers, subject to availability, an exclusive recharging service for electric and hybrid vehicles. The price of the service is per recharge, regardless of the state of charge, the type of vehicle (electric or hybrid) and the model or make. This service can be contracted through the PARK&TRAVEL website or when the vehicle is delivered to the company car park.
27. PARK&TRAVEL employees must be able to roll down the windows of the vehicle to carry out their work when necessary due to heat and other circumstances. The company PARK&TRAVEL assumes no responsibility in cases where the vehicle window is damaged and can not be closed again. PARK&TRAVEL is not responsible and will not assume the obligation to repair the window of the vehicle that is damaged and / or can not close properly in the case contemplated above.
28. PARK&TRVEL employees are over 18 years old. The CUSTOMER assumes that in case of an accident of PARK&TRAVEL, the Company will not assume any responsibility if the CUSTOMERʼs Vehicle Insurance policy, as a condition of coverage, requires a different age than PARK&TRAVELʼs employees.
29. PARK&TRAVEL will not be responsible for the breakage of glass (due to thermal effect) that occurs in the facilities as long as this breakage has its origin in an impact or breakage prior to the hiring of the parking service. The company will also not be responsible for breakage due to glass shrinkage caused by temperature changes outside.
30. CLIENTS requesting an MOT (Technical Vehicle Inspection) are informed that, in the event of an accident on the way to the MOT Centre, they assume the obligation to report the accident to their own compulsory vehicle insurance, exempting PARK&TRAVEL from this obligation.
31. For the purpose of proceeding with the notifications that correspond to the application of this contract, the parties expressly state as the address for notifications, including e-mail, those that appear in the contract, with those made in the same being valid. Any modification of the same, in order to be effective, must be reliably communicated to the other part.
32. For the resolution of any issues that may arise, arising from this contract, the parties are subject to the Courts and Tribunals of Palma de Mallorca – Balearic Islands, as the place of conclusion of the contract and fulfillment of the obligations of the same.
    The translations of these general terms and conditions are for information purposes only and are not legally binding in every detail of their wording, being only valid its Spanish version.